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Address problems

What to do when the address you have is outdated

Signs an address has gone stale and what to do about it.

An out-of-date address is one of the most common reasons service stalls. Sometimes it only becomes obvious after a few failed attempts. Other times you already suspect it before ordering.

Signs an address is stale

  • Mail comes back
  • Earlier attempts found nobody, or someone new
  • A neighbor, landlord or relative says the person moved

What to do

Tell us when you order. We can check the address or run a skip trace before sending a server, which costs less than repeated trips to the wrong door.

This guide is general information. It is not legal advice and does not replace instructions from the court or your attorney.

RelatedHow accurate is skip tracing?